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Services

Our Services

HMS has the experience to comprehensively assess the potential of a hotel or resort property and put the best resources in place to create profitable ventures for investors in markets globally.

Renovation

HMS has the experience to comprehensively assess the potential of a hotel or resort property and put the best resources in place to create profitable ventures for investors in markets globally.

From design analysis and space planning to staffing, recruiting, and training, we get our clients’ properties running at peak performance. That can include identifying the right franchise and negotiating favorable terms, analyzing and implementing winning tax strategies, preparing for the loan qualification process, as well as training investors and management for the roles they will assume.

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Sales Training

Our state-of-the-art online hotel and resort training system help current sales staff and new sales recruits learn how to sell to groups, conventions, travel managers, meeting planners, tour operators, and other market segments without incurring additional off-site training expenses or lost sales time.

 

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Finance and Accounting

HMS provides centralized accounting services and solutions, combining substantial investment and tax expertise in the hotel management field with state-of-the-art accounting tools to ensure both accuracy and the highest profitability possible.

We provide accurate pictures of all day-to-day financial operations of the hotel, including complete financial statements that comply with the uniform system of accounts for the lodging industry, forecasts and budgets, asset management, tax filings, and training and support.

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Revenue Management

Revenue management is a key component of a hotel's profitability, demanding a strategic, aggressive game plan like the ones for which HMS is known. We understand the importance of our perishable product. You cannot sell today's room at yesterday's room rate. At its best, revenue management helps our client’s to anticipate consumer demand and optimize hotel inventory and price availability for a competitive edge in your hotel's competitive set.

Our team has the expertise to react to market forces before your competitors. We provide the tools for sales mastery, superior pricing, and segment-specific strategies. Our dedicated team helps clients achieve a superior performance compared with competitors in their market.

Development

HMS has the experience to comprehensively assess the potential of a hotel or resort property and put the best resources in place to create profitable ventures for investors in markets globally.

From design analysis and space planning to staffing, recruiting, and training, we get our clients’ properties running at peak performance. That can include identifying the right franchise and negotiating favorable terms, analyzing and implementing winning tax strategies, preparing for the loan qualification process, as well as training investors and management for the roles they will assume.

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Training

General Manager Training

HMS has created a first-class hotel management training system that combines off-site classwork with a complementary self-paced learning program to improve leadership skills and enhance the day-to-day understanding of manager responsibilities, like dealing with a difficult guest, building an effective hotel team, and compliance with franchise regulations. Our ongoing training approach using online learning materials has proven to increase the retention rate and speed up skill development of manager candidates. We believe that Success is a continuous journey and hard work, persistence, and passion can overcome any hurdle.

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Sales & Marketing

HMS works side-by-side with hotel sales teams to ensure they master the key factors to sales success in their markets and, in return, capture a greater share of the market. With active engagement in the revenue management process, our support team helps to achieve strong and consistent revenue growth.

HMS maintains close oversight of the sales teams to ensure that the appropriate local marketing is taking place and new opportunities are being identified. Digital marketing is handled by HMS and we maximize our clients’ marketing dollars through the persistent management of eCommerce such as Expedia Travel Ads, manage an online presence, keywords and competitive set.

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Renovations

HMS specializes in planning and supervising hotel renovations and expansions, whether it's to update an aging facility, to upgrade a neglected property, or to re-brand.

We work with owners to plan the scope and timing of the renovations, create and manage the budgets, and supervise the job, working with everyone from architects to general contractors, interior designers and franchise representatives for a successful outcome.

 

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